Current Students FAQs

  • Yes, as of March 18, Kennesaw State moved to remote learning and will remain online for the remainder of the spring semester.
  • Kennesaw State University, under guidance from the University System of Georgia (USG), will transition the upcoming summer term from in person classes to fully online instruction. This decision has been made in response to the public health emergency related to the coronavirus (COVID-19).

    All May and summer semester instruction will be delivered remotely, and Kennesaw State will return to normal operations for the fall semester assuming health conditions allow for it.

    KSU has been preparing for the possibility of a summer of fully online instruction. As a result, we are confident that more than 90% of our in-person classes will simply be converted to online instruction for the summer. There are no changes to the many classes previously scheduled for online summer instruction. Additional information and resources can be found here.​

  • Yes. Registration for Summer and Fall 2020 courses is open, please check the time-ticket assigned to you.

  • Yes. Per the announcement with the new directive from the University System of Georgia, Sports and Recreation facilities will remain closed for the remainder of the spring semester.
  • As of April 1, the Carmichael Student Center on the Kennesaw Campus and the Joe Mack Wilson Student Center on the Marietta Campus have closed. Students who need to access services that were being provided in the centers are encouraged to reach out to the Office of the Dean of Students at 470-578-6367.
  • Yes. Please contact CARE at 470-578-5260 for details.
  • Yes, for service and availability call them at 470-578-6600 (Kennesaw), 470-487-7391 (Marietta), 470-578-4378 (KSU Place Clubhouse).
  • Yes, please call for service at 470-578-2666 (Kennesaw) or 470-578-7361 (Marietta).
  • Yes, please call for service at 470-578-6367.
  • No, all student meetings and events are cancelled for the remainder of the semester.
  • Yes, all University-sponsored student travel has been cancelled for the remainder of the semester.
  • Yes, but the vehicle will need to be removed before the end of the semester.
  • KSU is following guidance from the University System of Georgia and will postpone commencement ceremonies scheduled for May 5 – 6, 2020. We will be rescheduling the 2020 graduation ceremonies for a later date when we are confident of the safety and well-being for our graduates and their guests. Our graduates will still earn their degrees effective May 2020. This is simply a postponement of our celebration.
  • At this time, your financial aid will not be negatively impacted. However, if you need additional information, please contact the Student Financial Aid office by phone 770-423-6074 or email

    As for this semester, Summer and Fall, we are always open to discussing changes in student circumstances and needs. Students should contact the Office of Student Financial Aid, to discuss any material changes to their individual or family financial status, by phone 770-423-6074 or email

  • The U.S. Department of Education has advised universities that currently eligible Federal Work Study students can be compensated for their regular work hours through the instructional continuity period. In some cases, there may also be options for current work assignments to be completed remotely.
  • Due to the unexpected school closings, we will work with students to receive supporting documents past the Document Received Deadline. If you need extra time, please email a request to

  • Yes, Student Health Services is OPEN for illness and injury appointments. Call ahead to schedule an appointment at 470-578-6644 or use the My Chart app. Please do not walk in to schedule an appointment. For the health and safety of patients and team members and following CDC guidelines, no visitors are allowed in our clinics at this time, patients only.

    A Student Health Services on-call provider is available for non-emergency phone triage after hours through the clinic phone number at 470-578-6644.

  • The Big Owl Bus shopping route will operate on Fridays and Saturdays from 1pm-8pm for the time being; all other shuttle routes are suspended.

  • Beginning Monday, March 23, mail and packages will be held at Chastain Point 204 at the Kennesaw Campus and Facilities and Central Receiving at 613 Chamblee Way at the Marietta Campus for pick up between 9:00 AM and 3:00 PM, Monday through Friday. If you have special requests or circumstances, please call 470-578-3194.

    Beginning Monday, March 30, residential mail will be forwarded to the student's address of record unless special permission has been given to remain on campus.

  • Student employees are eligible to telework where appropriate.  Managers may also allow student employees to utilize a flexible work arrangement that allows for social distancing at the on-campus location. With the exception of students who are part of the Federal Work Study program, student employees who are unable to work will not be paid. 

    Students who are part of the Federal Work Study program will continue to be paid even if they are not able to work. This flexibility applies to enrolled students who earned federal work study wages prior to KSU moving to remote instruction.  It will remain in effect as long as remote instruction remains in place. 

Housing and Dining FAQs

  • The 2020-21 Housing Application timeline will remain unchanged. Time tickets for Step 2 of the process, Roommate Selection, were released Monday, March 16. Students will have from when their time ticket begins on March 23 until April 10 to select a roommate during this optional step. Time tickets for Step 3, Room Selection, will be available starting April 13.

    Please visit the Housing website for more information about the Housing Application.

  • Yes. We are following a directive from the University System of Georgia to close the residence halls. For your health and safety, all residential students need to move out. Residential students received their checkout time via email on March 17. The University started remote instruction on Wednesday, March 18, and will remain online for the remainder of the spring semester.

  • Yes. Students who have been required to move out of residence halls and/or will not have access to dining services, will receive a pro-rata refund of the remaining balance. For students who successfully check out by March 26, refunds for Housing and Meal Plans will be posted on March 27, and the funds will be transferred via the current student refund process. For students checking out after March 26, their refund will be posted within 3 to 5 business days following their checkout. In addition, students who have paid mandatory fees (see table) for services that have been discontinued, will also receive a pro-rata refund, which will be posted by March 27.  Refer here for additional information.
  • It is extremely important that you follow your assigned checkout date and time. Residents must follow the schedule to adhere to current federal guidelines to limit crowd sizes to help combat the spread of coronavirus (COVID-19). We ask that you have no more than two additional people assist you with move-out. To ensure a smooth and efficient checkout, please follow the steps below:

    • Step 1:  Please present your Talon Card to a HotSpot to activate your access.
      • Remember that your door access will start three hours before your checkout time.
    • Step 2: Remove your personal belongings from your room
      • Rolling bins are available for checkout to assist you in moving your personal belongings
      • Make sure you clean out your fridge and freezer and throw away unwanted food
      • Drop your trash in the nearest dumpster/compactor before you leave
    • Step 3: Drive to your assigned checkout location during your designated time
      • If you arrive before or after your designated time, you will receive improper checkout fees
      • Return your bedroom key to the staff member at checkout to avoid a lost key charge ($75)

    Please remember to protect your personal property. Avoid leaving personal possessions unattended or in the hallways while you are in transit. Also, remove any bikes from the outside bike racks before you go.

  • The work order system will operate as usual through the Housing Portal; however, call (470) 578-8663 (T-ONE) for any urgent maintenance issues (e.g., water intrusion) during business hours and the RA on duty after 5:00 PM and on weekends. Essential personnel will be available to assist as needed.
  • To-go meals are available from University Dining. Each meal costs one Meal Plan entry or $10.25 Dining Dollars. At the Kennesaw Campus, meals can be picked up at the office to the right of the ATM outside of The Commons entrance. At the Marietta Campus, the pick-up location is the lobby of Stingers.

    Lunch: 11:30 AM – 12:30 PM
    Dinner & Breakfast for the Next Day: 4:30 – 5:30 PM

  • Please contact CARE at 470-578-5260 for details.