Current Students FAQs

  • Effective July 15, University System of Georgia institutions will require faculty, staff, students and visitors to wear an appropriate face covering while inside campus facilities because six feet of social distancing may not always be possible. Face coverings will be worn in addition to and not as a substitute for social distancing. Face coverings aren’t required in one’s own dorm room or suite, when alone in an enclosed office or study room or in campus outdoor settings where social distancing requirements are met.

    Anyone not using a face covering when required will be asked to wear one or leave the area. Repeated refusal to comply with the requirement may result in discipline through the applicable conduct code for faculty, staff or students. Reasonable accommodations may be made for those who are unable to wear a face covering for documented health reasons.

    When you wear a face covering, you’re protecting yourself, but equally important, you’re protecting other members of the university community.

  • Yes, as of March 18, Kennesaw State moved to remote learning and will remain online for the remainder of the spring semester.
  • Kennesaw State University, under guidance from the University System of Georgia (USG), will transition the upcoming summer term from in person classes to fully online instruction. This decision has been made in response to the public health emergency related to the coronavirus (COVID-19).

    All May and summer semester instruction will be delivered remotely, and Kennesaw State will return to normal operations for the fall semester assuming health conditions allow for it.

    KSU has been preparing for the possibility of a summer of fully online instruction. As a result, we are confident that more than 90% of our in-person classes will simply be converted to online instruction for the summer. There are no changes to the many classes previously scheduled for online summer instruction. Additional information and resources can be found here.​

  • Yes. Registration for Summer and Fall 2020 courses is open, please check the time-ticket assigned to you.

  • The Board of Regents has approved and KSU is implementing University System of Georgia (USG) guidance for summer 2020 courses. All classes will be taught online. There will be no tuition differentials charged for summer online courses. In addition, KSU will waive all mandatory fees, excluding a technology fee and the special institutional fee, for students enrolled in courses for the summer of 2020.

  • Yes. Per the announcement with the new directive from the University System of Georgia, Sports and Recreation facilities will remain closed for the remainder of the spring semester.
  • As of April 1, the Carmichael Student Center on the Kennesaw Campus and the Joe Mack Wilson Student Center on the Marietta Campus have closed. Students who need to access services that were being provided in the centers are encouraged to reach out to the Office of the Dean of Students at 470-578-6367.
  • Yes. Please contact CARE at 470-578-5260 for details.
  • Yes, for service and availability call them at 470-578-6600 (Kennesaw), 470-487-7391 (Marietta), 470-578-4378 (KSU Place Clubhouse).
  • Yes, please call for service at 470-578-2666 (Kennesaw) or 470-578-7361 (Marietta).
  • Yes, please call for service at 470-578-6367.
  • All student meetings and events are cancelled through July 31st. 

    For meetings and events occurring on or after August 1, 2020, please place your request through  Your Event Coordinator will work with you to choose a location and plan to assist in following the appropriate social distancing protocols.  Due to space limitations, events with an expected attendance of 300 or greater will not be scheduled until further notice with the exception of Academic, Athletic, and Signature Events.  Requests for event exceptions should be sent through to be routed for approval.

  • Yes, all University-sponsored student travel has been cancelled for the remainder of the semester.
  • KSU is following guidance from the University System of Georgia and will postpone commencement ceremonies scheduled for May 5 – 6, 2020. We will be rescheduling the 2020 graduation ceremonies for a later date when we are confident of the safety and well-being for our graduates and their guests. Our graduates will still earn their degrees effective May 2020. This is simply a postponement of our celebration.
  • At this time, your financial aid will not be negatively impacted. However, if you need additional information, please contact the Student Financial Aid office by phone 770-423-6074 or email

    As for this semester, Summer and Fall, we are always open to discussing changes in student circumstances and needs. Students should contact the Office of Student Financial Aid, to discuss any material changes to their individual or family financial status, by phone 770-423-6074 or email

  • The U.S. Department of Education has advised universities that currently eligible Federal Work Study students can be compensated for their regular work hours through the instructional continuity period. In some cases, there may also be options for current work assignments to be completed remotely.
  • Due to the unexpected school closings, we will work with students to receive supporting documents past the Document Received Deadline. If you need extra time, please email a request to

  • Student Health Services will close all three on-campus clinics beginning Monday, May 11 for the summer semester. Students will not be assessed the Student Health fee, for summer. All students who require continuity of care will receive follow-up communication from Dr. Bowles or Dr. Gonzales about receiving continued care. All three clinics are currently planned to reopen in August 2020.

    As always, we are committed to the safety of our campus community and are preparing to welcome you back to campus soon. Thank you for your patience and flexibility during these unprecedented times.

  • The Big Owl Bus shopping route will operate on Fridays and Saturdays from 1pm-8pm for the time being; all other shuttle routes are suspended.

  • As of Monday, March 30, residential mail is being forwarded to the student's address of record unless special permission has been given to remain on campus.

    Mail and packages are being held for students who received special permission to remain on campus at Chastain Point 204 at the Kennesaw Campus and Facilities and Central Receiving at 613 Chamblee Way at the Marietta Campus. Students can pick up their mail between 9:00 AM and 3:00 PM, Monday through Friday. If you have special requests or circumstances, please call 470-578-3194.

  • Student employees are eligible to telework where appropriate.  Managers may also allow student employees to utilize a flexible work arrangement that allows for social distancing at the on-campus location. With the exception of students who are part of the Federal Work Study program, student employees who are unable to work will not be paid. 

    Students who are part of the Federal Work Study program will continue to be paid even if they are not able to work. This flexibility applies to enrolled students who earned federal work study wages prior to KSU moving to remote instruction.  It will remain in effect as long as remote instruction remains in place. 

Housing and Dining FAQs

  • The 2020-21 Housing Application timeline remains unchanged. Time tickets for Step 3, Room Selection, opened at the end of April. Please visit the Housing website for more information about the Housing Application.

  • Yes. Students who were required to move out of residence halls and/or did not have access to dining services, received a pro-rata refund of the remaining balance for the spring 2020 semester. In addition, students who paid mandatory fees (see table) for services that were discontinued this spring, received a pro-rata refund. Refer here for additional information.

    The Board of Regents has approved and KSU is implementing University System of Georgia (USG) guidance for summer 2020 courses. All classes will be taught online. KSU will waive all mandatory fees, excluding a technology fee and the special institutional fee, for students enrolled in courses for the summer of 2020. Students who purchased a parking permit that was valid through the summer semester will receive a refund for the full value of the summer permit.

  • The work order system will operate as usual through the Housing Portal; however, call (470) 578-8663 (T-ONE) for any urgent maintenance issues (e.g., water intrusion) during business hours and the RA on duty after 5:00 PM and on weekends. Essential personnel will be available to assist as needed.
  • University Dining’s last day of pick-up service was Monday, May 4. Dining services are suspended for the summer semester.

  • Please contact CARE at 470-578-5260 for details.