Frequently Asked Questions
Have positive cases of COVID-19 been reported to Kennesaw State this week?
During the week of October 17 to October 23, there were 29 reported cases of COVID-19. Please note that this number includes individuals working or studying remotely.
What are KSU’s academic plans for the fall semester?
In accordance with guidelines from the University System of Georgia, the university will provide multiple learning opportunities for fall with most courses being delivered through blended learning.
- Some classes will be held entirely face to face where necessary or feasible and safety can be maintained.
- Some in-person classes are being moved to larger instructional spaces to allow students to continue to receive instruction while remaining appropriately socially distant.
- Certain lab-based and studio-based courses have extended laboratory/studio hours, with students being given access based on a rotating schedule.
- Hybrid (a mix of in-person and online):
- Some courses will deliver content through a hybrid modality for students, wherein they will be present in-person in rotation and engage virtually at other times.
- Some face-to-face courses have been moved fully online to prioritize the face-to-face delivery of other courses.
- Some classes may be taught entirely online where an instructor qualifies for an alternate work arrangement or when the determination is made that moving a course online is strategically necessary to meet university needs and is in the best interests of students
How did KSU determine which classes would be delivered online or in-person?
Each college conducted an audit of courses to determine the viability of offering courses scheduled for Fall 2020. As part of this audit, colleges, led by their deans, independently evaluated each course to determine the delivery option. With more than 4900 sections scheduled at Kennesaw State, the logistics of holding face-to-face classes while socially distancing and following public health guidelines are very challenging. KSU’s plan aims to reduce density in classrooms and to limit the days most students and instructors will be on campus. In many cases classes will still be held in their originally scheduled spaces.
How does KSU plan to implement social distancing?
We recommend and will communicate to students and instructors the following:
- While in the corridors, students should try to keep to the right side of the hallway or public space, whenever possible. Observing this “rule of the road” will enable students to keep a maximum distance from one another as they pass in the hallway.
- Students should avoid congregating in the corridors.
- Students should enter the classroom one at a time with social distancing.
- In a fire or other emergency, students should disregard the social distancing conventions and make their way to the exits as quickly as possible.
Additionally, across campus we have
- Installed plexiglass in high-traffic areas
- Installed reminder signage on floors, doors and windows
- Reduced access to common spaces
How can I practice social distancing?
“Social distancing” is a term used by public health officials to describe a best practice recommendation to stop or slow down the spread of a highly contagious virus like coronavirus (COVID-19). The Centers for Disease Control and Prevention (CDC) has referenced social distancing as one of the best strategies in preventing the spread of COVID-19 by reducing the opportunities for close contact between people. KSU is taking the following actions to encourage social distancing:
- Limiting in-person meetings by using telephone/conference calls, email, and videoconferencing as much as possible;
- Keeping at least six feet between yourself and another person in all public places; and
- Avoiding close contact, including handshakes and hugging.
Is KSU requiring face masks on campus?
All University System of Georgia institutions require faculty, staff, students and visitors to wear an appropriate face covering while inside campus facilities. Face coverings will be worn in addition to and not as a substitute for social distancing. Face coverings aren’t required in one’s own residence hall unit or suite, when alone in an enclosed office or study room or in campus outdoor settings where social distancing requirements are met.
Reasonable accommodations may be made for those who are unable to wear a face covering for documented health reasons.
How will KSU enforce the wearing of face masks in areas where they’re required?
Anyone not using a face covering in areas where use is required, will be asked to wear one, will be provided as best as possible with a disposal mask, or must leave the area. Repeated refusal to comply with the requirement may result in disciplinary action through the applicable conduct code for faculty, staff or students.
What should I do if I forgot my face covering?
Plain white reusable cloth face coverings are located at various locations on campus:
- Student Center Information Desk
- Talon Center
- Clinic on Loop Road
- Clinic in Village
- Library Front Desk
- KSU Center Registration Desk
- Office of Emergency Management – Chastain Pointe 312
- Student Center Information Desk
- Talon Center
- Clinic at Rec Center
- Library Front Desk
- Office of Emergency Management – Norton Hall
Will students who contract Covid-19 be allowed to withdraw from the class without penalty?
Students who contract COVID-19 will be allowed to withdraw using regular university means prior to the published withdrawal date. Withdraw petitions submitted after the midpoint because of COVID-19 will be approved on the grounds of emergency/hardship just as occurs with any other medical situation.
What sort of provisions do you have in place for students in high-risk categories (for instance, those with underlying conditions)?
Students who are at high-risk should contact Student Disability Services.
Does KSU have testing available for students, faculty and staff?
The Student Health Services clinics is open on both campuses.
COVID-19 testing is available to students on both campuses along with comprehensive primary care services and telehealth visits. We encourage students to get tested if they are experiencing symptoms or believe they have been in close contact with someone who has a confirmed case. Please do not go to the Student Health Services clinic without calling first.Student Health Services By Appointment | (470) 578-6644 Monday – Friday, 8:30 AM – 5 PM Click here for the on-campus student testing calendar.
For Faculty and Staff
Kennesaw CampusMonday-Friday: 8am-12pm 3217 Campus Loop Road Near the garage in the former Hospitality House
Marietta CampusMonday-Friday: 1:30pm-3:30pm Outside of the entrance to the Student Recreation Center. Adjacent to the Student Health Clinic. Click here for the on-campus faculty and staff testing calendar.
How will Kennesaw State ensure adequate cleaning and sanitation during the pandemic? What will cleaning protocols be for classrooms?
Enhanced cleaning protocols have been developed in accordance with CDC guidelines. Building Services is disinfecting common and high-touch areas in classrooms, 2-3 times per day. In between classes, students and faculty have been provided with EPA approved disinfecting wipes for use in wiping down personal areas and workstations. In addition, signage is posted to remind students/faculty to clean their desks/work areas and use proper cleaning techniques.
What is University Dining doing to prioritize Health and Safety in dining locations?
As always, we are committed to the safety of our campus community. On-campus dining locations are highly regulated, and our staff is trained in food bourne illness transmission and prevention. Our team continues to follow sanitization procedures outlined by the health code and is adding other measures to help keep the campus community safe in accordance with CDC and Department of Health guidelines, including the elimination of self-service in the dining halls. For more information about the safety measures University Dining is taking, click HERE.
Are University Stores open?
Yes. Click here for hours of operation and other information.
I need to get a Talon Card, what should I do?
If you are an incoming student, you will receive an email to your KSU student account after you complete Orientation that has a link to our online photo submission portal. Once you have submitted your Talon Card photo, you will receive more information about picking up your Talon Card.
If you are a returning student, faculty or staff and need to replace your Talon Card, please contact the Talon One Service Center at 470-578-8663 (T-ONE) or email firstname.lastname@example.org schedule an appointment.
For questions about parking, on-campus housing, and other Campus Services department we encourage you to meet remotely with our Talon One team members Monday – Friday between 8 a.m. and 5 p.m.
Contact: 470-578-8663 (T-ONE) | email@example.com
Will the Big Owl Bus service operate in the Fall?
Yes. As always, our priority is the safety of our campus community, and we are preparing for a variety of scenarios that prioritize the health and safety of our students and drivers. A few of the precautions we are taking include:
- All drivers are required to wear a mask and gloves.
- All passengers are required to wear a face covering.
- The drivers seat is now enclosed, limiting direct contact with passengers.
- Drivers are frequently disinfecting high touch areas, like handrails, seats, and grab bars.
- All buses are fully sanitized at the end of each shift.
How will the University respond when someone tests positive for COVID-19?
We have established a response team of trained professionals to respond to confirmed COVID-19 cases on campus.
Students will be provided with the necessary medical care as well as educational and other support services. The student will be instructed to self-isolate away from campus and, with their consent, their information will be reported to their professors so that they are made aware that they will miss class. Impacted areas on campus will be decontaminated by professional cleaning staff who have been trained on COVID-19 decontamination practices. The individual will be asked to share a list of any of their close contacts at KSU (6-feet or less for 15 minutes or more). In coordination with Cobb-Douglas Department of Public Health, close contacts will be instructed to quarantine.
Faculty or staff who test positive for COVID-19 or are diagnosed by a doctor should immediately notify the Office of Human Resources at firstname.lastname@example.org or call 470-578-8559.
KSU has established a team of trained professional to respond to confirmed COVID-19 cases on campus. The employee will be instructed to self-isolate at home in accordance with DPH guidance and will be asked to share a list of any of their close contacts at KSU. In coordination with Cobb-Douglas Department of Public Health, close contacts will be instructed to quarantine.
HR will also coordinate with Environmental Health & Safety to determine if additional cleaning and decontamination of affected work areas is necessary.
Will I be notified when there is a confirmed COVID-19 case on campus?
KSU is working with Cobb-Douglas DPH to ensure proper notification protocols are followed. Any faculty, staff or student who is determined to be at a high-risk of exposure will be contacted and instructed to quarantine. High-risk exposure is defined as having been within 6 feet of a confirmed case for 15 minutes or longer.
You do not need to quarantine unless you are given specific instructions to do so by either Cobb-Douglas DPH or KSU. All faculty, staff and students should self-monitor for symptoms of COVID-19 and call the KSU COVID-19 Health Helpline if they begin to experience symptoms
Can we still have a meeting or event?
Events and Meetings can proceed only with social distancing measures in place. Meetings and Events will remain in a "remote first" approach where virtual options will continue to be encouraged whenever the outcome of the meeting will be minimally impacted. Face coverings required for all attendees. Capacities of rooms across both campuses have been analyzed and reduced to include these needs.
Additional guidance can be found at events.kennesaw.edu